Home Internet/WiFi Information

Cox Communications is offering temporary free home Internet access to families who qualify for free/reduced price meals and who aren’t current Cox customers.

Who is eligible for the program?

In order to qualify, a family must qualify for free or reduced price meals.

How does the program work?

If you are approved, Cox will provide free Internet access through July 15. If you want to continue using the service beyond that, there’s a monthly cost of $9.95.

Cox provides the equipment and installation assistance for free.

How can I apply?

  1. Complete this form to authorize us to verify your free or reduced price meal program eligibility. Clicking on that link will take you to ParentSquare, where you can sign the form electronically.
  2. If you are eligible, we will provide your name and contact information to Cox to pre-qualify you for service.
  3. We will send a follow-up message to let you know that you have been pre-qualified, and you can then go to the Cox website to apply.

What should I do if my building has Internet, but my landlord isn’t able to provide me with Internet access?

Cox offers something called a “roommate account”, which lets you get your Internet directly from Cox.

  1. Call Cox at (855) 222-3252 and ask to set up a “roommate account”.
  2. Cox will give you instructions on what you should do next.
  3. If you qualify for free/reduced price meals, complete this form to authorize us to verify your free or reduced price meal program eligibility. Clicking on that link will take you to ParentSquare, where you can sign the authorization form electronically.

If you want help with this process, the Santa Barbara County Education Office’s Computers for Families program has offered to walk families through the process over the phone with Cox. Please call 805-964-4710 extension 4401 for help.

What should I do if I don’t qualify for free/reduced price meals, but still need Internet?

Cox is offering home Internet plans as low as $19.99 per month, with the first month free. Visit the Cox website to get started.

If I didn’t qualify for free/reduced price meals before, but I recently lost my source of income, can I qualify now?

Yes, you may be able to qualify. Please see the information below on how to qualify for free/reduced price meals below.

What should I do if I don’t qualify for the free/low-cost Cox Internet plan, but I also can’t afford my current Cox Internet plan?

Cox is not cutting off service for people who can’t afford to pay due to the effects of COVID-19. Please contact Cox directly at (800) 234-3993 to explain your situation and request assistance.

What should I do if I live somewhere that Cox doesn’t serve?

Please call our technology helpline at (805) 696-2700.

How can I qualify for free/reduced price meals?

If you already completed the National School Lunch Program (NSLP) application this year and received a determination letter indicating that you are eligible, you are already qualified.

If you did not submit a National School Lunch Program (NSLP) application this year, complete the application online, and our Food Services team will verify your application and inform you of your eligibility. You can complete the application on a mobile phone, tablet, or computer. If you need assistance with the application, please call our Food Services team at (805) 963-4338 x6279.

If you are just submitting an NSLP application now, you can still complete the authorization form below, and we’ll match your information once your NSLP application is processed.

Where should I go if I want more information about the Cox program?

Visit the Cox Connect2Compete program website for more information. Please wait to complete the Connect2Compete program application on their website until we have pre-qualified you. Otherwise, they will ask you for additional eligibility documentation.

What should I do if I have other questions?

Please call our technology helpline at (805) 696-2700.