Most useful information for Staff is listed in the Staff Portal (link in upper right corner)
Each student in grades 4th through 12th is issued a District-managed iPad, which they will keep for four years, including during school holidays. Upon registration for SBUnified, they signed an iPad Use form regarding caring for your iPad (form coming soon).
If a student’s iPad or case is damaged, lost, or stolen, be sure to have them submit a tech ticket immediately. Students may request tech support in two ways (known as submitting a “tech ticket”):
- Use the support app on your district iPad
- Send an email to email@example.com from your District Google email account
For answers to other iPad questions, see our techEQUITY FAQ.
For WiFi Access, connect to SBUnified-NET using your universal login. If you have guest speakers in your classroom, they connect to the SBUnified-GUEST Network.
If you have issues with your iPad, laptop, AppleTV, phone, or network please submit a tech ticket via email to firstname.lastname@example.org and one of our field techs will assist you. ETS Field Techs are each assigned to multiple schools and visit on a regular basis to resolve tech tickets.
If you want help with NEO or G Suite apps, contact your site’s tech mentors.