Educational Technology Services (ETS)

techEQUITY Program

In order to provide students with equitable access to digital learning materials, the Santa Barbara Unified School District will begin working to provide an iPad to all students in grades 4 through 12 to use during the school year.

Student Accounts

Information on setting up your student account and accessing various online platforms.

Staff Technical Support

Requests for help can be made in one of four ways:

  • Dialing ext. HELP (4357) from any district phone. Someone from ETS will answer and try to help you with your tech problem immediately.
  • Send an email with the site name, room number, and a description of the issue to:
  • From within Gmail by clicking on the application chooser on the upper right, selecting “More”, and then clicking on the Zendesk icon.
  • From the district website, click on the “Login Portal: Staff” link in the upper left corner and click on Zendesk.

Wifi Network:

Accessing SBUnified’s Guest WiFi Network

NEO help:

Visit our NEO page for help.

Help with email configuration, browser settings, ESS, Google apps, etc:

Browse the help articles on Zendesk

Field Techs:

Clifford Gilb IT Support Specialist I
Julio Carrera IT Support Specialist I
Sergio Ibarra IT Support Specialist II
Gus Diaz IT Support Specialist I
Technical Support

Tech Coaches:

Robert Cooper Tech Coach
Gina Pearce Tech Coach

    Visit, SBUnified’s Tech Coach and Integrator Blog

    Department Mission Statement

    Educational Technology Services supports the district’s mission of ensuring the educational success of all students by researching, promoting, and supporting the effective integration of learning, collaboration, data, and communication technologies into the life and work of the Santa Barbara Unified School District community and beyond.

    Department Vision Statement

    Our goal is to transform our department from one that singularly supports computer and network issues to one that becomes a leader in learning, collaboration, data, and communication technologies by delivering innovative professional learning, timely technical support, and influential institutional research in partnership with our community.


    Jessica Siordia Technical Secretary (805) 963-4338 x6219
    Todd Ryckman Chief Educational Technology Officer (805) 963-4338 x6203
    Brian Rowse Director (805) 963-4338 x6326
    Michael Winger Programmer/Analyst II (805) 963-4338 x6249
    Linda Batterman Programmer/Analyst I (805) 963-4338 x6218
    Alex Manriquez Education Data Specialist II (805) 963-4338 x6306
    Tamara Alonzo Education Data Specialist I (805) 963-4338 x6327
    Selinda Tuttle Mobile Device Administrator II (805) 963-4338 x6356
    Samantha Pimentel Mobile Device Administrator II (805) 963-4338 x6316
    Jesus Orozco IT Systems Administrator and Support II (805) 963-4338 x5432
    Dylan Walker IT Systems Administrator and Support I (805) 963-4338 x6329